Level Support
Do you have any drawbacks, doubts, requests, feedbacks?
Our support team can help you!
Contact us via chat and email.
Our chat is active within the platform and you can use it to communicate with our Support executives. You can also tell us about your doubts or concerns by writing to soporte@nivelat.comor you can visit our help center to check among our articles if you find what you are looking for.
By contacting our communication channels, we are committed to reply in less than 24 hours
If you have already logged in, you have two options for accessing the support chat. The chat bubble would continue to appear in the lower-left corner, but it could also be accessed from the top right corner if you click on the help button
Our opening hours are from Lun-Vie, 9 a.m. to 6 p.m. GMT -3.ð
Did you find us outside our working hours?
Don't worry! Visit ourhelp centre. We have a variety of articles that we constantly update.
We very much appreciate the feedback and comments on the service provided as it allows us to continue to improve. That is why we enable satisfaction surveys in both chat and Support mail. Don't forget to evaluate us! ✠̈